All Systems Operational

🇿🇦 SIMcontrol South Africa Operational
SIMControl Platform Operational
API Operational
Credit Card Payments Operational
Vodacom - Balance Checks Operational
Vodacom - Recharges Operational
MTN - Balance Checks Operational
MTN - Recharges Operational
Telkom - Balance Checks Operational
Telkom - Recharges Operational
Airtel Kenya - Balance Checks Operational
Airtel Kenya - Recharges Operational
Vodafone GDSP Operational
Cell C - Recharges Operational
BICS Global Roaming Operational
Flickswitch APN Operational
MTN Zambia Operational
FNB Payments Operational
MTC Namibia - Balance checks Operational
MTC Namibia - Recharges Operational
Vodacom - Public APN Operational
TN Mobile Namibia Operational
🇰🇪 SIMcontrol Kenya Operational
SIMcontrol Platform Operational
SIMcontrol API Operational
Airtel - Balance checks Operational
Airtel - Recharges Operational
Safaricom - Recharges Operational
Airtel & MTN Uganda Recharges Operational
BICS - Global Roaming Operational
🇳🇦SIMcontrol Namibia Operational
SIMcontrol Platform Operational
SIMcontrol API Operational
MTC - Balance Checks Operational
MTC - Recharges Operational
Telecom Namibia - Balance Checks Operational
Telecom Namibia - Recharges Operational
BICS Global Roaming Operational
TN Mobile Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance

Scheduled Maintenance

Scheduled Maintenance: Data routing change Jul 15, 2026 22:00 - Jul 16, 2026 00:00 CAT

Update - We will be undergoing scheduled maintenance during this time.
Jul 13, 2026 - 11:10 CAT
Scheduled - We will be performing a planned switch-back of APN data to our JHB data centre after maintenance/upgrades were successfully performed.

SIM connectivity will not be affected.

Maintenance Window:
Wednesday 15 July @ 22h00 to Thursday 16 July 00h00
Jul 10, 2026 - 11:30 CAT
Jul 14, 2026

No incidents reported today.

Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026
Issue with Vodacom recharges and balance checks
Resolved - The technical issues affecting Vodacom recharges and balance checks have been resolved by the mobile network, and the services are operating normally.
Jul 9, 06:48 CAT
Identified - The mobile network has identified the cause of the technical issues affecting Vodacom recharges and balance checks. Their teams are working on a fix.
Jul 8, 20:17 CAT
Investigating - We're experiencing technical issues with recharges and balance checking on the Vodacom network. The mobile network has been notified, and they are busy investigating.
Jul 8, 19:50 CAT
Jul 8, 2026
Jul 7, 2026

No incidents reported.

Jul 6, 2026

No incidents reported.

Jul 5, 2026

No incidents reported.

Jul 4, 2026

No incidents reported.

Jul 3, 2026

No incidents reported.

Jul 2, 2026
MTN South Africa Balance and Recharge downtime
Resolved - Services have been restored by MTN, Balance checks and recharges are now working
Jul 2, 10:55 CAT
Identified - MTN is experiencing downtime on their core provisioning systems. Recharges and balance checks are affected. We will update this incident once the services have been restored by MTN
Jul 2, 10:15 CAT
Jul 1, 2026

No incidents reported.

Jun 30, 2026
Managed APN - unplanned Maintenance
Completed - The scheduled maintenance has been completed.
Jun 30, 22:14 CAT
Verifying - Verification is currently underway for the maintenance items.
Jun 30, 22:13 CAT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 30, 22:00 CAT
Scheduled - Please take note of the following planned maintenance window:

Date: Tuesday, 30 June 2026
Maintenance Window: 22h00-22h15 (ZA / GMT+2)
Scope of work: OCS release

Expected Duration: Up to 15 minutes
Expected Connectivity Impact: None
Services affected: No expected impact
Jun 30, 16:25 CAT
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