Resolved -
MTC has resolved this issue. We will monitor, but hope it has been permanently resolved.
May 13, 16:29 CAT
Investigating -
MTC Namibia is again experiencing issues with balance checking and data bundle recharges. The network has been notified and they have confirmed that they are investigating.
May 13, 11:18 CAT
Resolved -
This incident has been resolved.
May 11, 12:52 CAT
Update -
Balance checking and automated recharges are currently not working on MTC Namibia. SIM balances shown may be old. Our team is working with the network for them to resolve this.
You can however still process some manual recharges - please ensure SIMs have a airtime balance that equals at least the VAT amount of the bundle you are loading.
May 8, 08:53 CAT
Monitoring -
A fix has been implemented and we are monitoring the results.
May 7, 21:08 CAT
Identified -
Manual and automatic usage rule Data bundle recharges have been disabled due to a misconfiguration on the network loading the incorrect bundle, we have notified the provider.
May 7, 09:30 CAT