SIMcontrol Status

All Systems Operational

🇿🇦 SIMcontrol South Africa Operational

SIMControl Platform Operational

API Operational

Credit Card Payments Operational

Vodacom - Balance Checks Operational

Vodacom - Recharges Operational

MTN - Balance Checks Operational

MTN - Recharges Operational

Telkom - Balance Checks Operational

Telkom - Recharges Operational

Airtel Kenya - Balance Checks Operational

Airtel Kenya - Recharges Operational

Vodafone GDSP Operational

Cell C - Recharges Operational

BICS Global Roaming Operational

Flickswitch APN Operational

MTN Zambia Operational

FNB Payments Operational

MTC Namibia - Balance checks Operational

MTC Namibia - Recharges Operational

Vodacom - Public APN Operational

TN Mobile Namibia Operational

🇰🇪 SIMcontrol Kenya Operational

SIMcontrol Platform Operational

SIMcontrol API Operational

Airtel - Balance checks Operational

Airtel - Recharges Operational

Safaricom - Recharges Operational

Airtel & MTN Uganda Recharges Operational

BICS - Global Roaming Operational

🇳🇦SIMcontrol Namibia Operational

SIMcontrol Platform Operational

SIMcontrol API Operational

MTC - Balance Checks Operational

MTC - Recharges Operational

Telecom Namibia - Balance Checks Operational

Telecom Namibia - Recharges Operational

BICS Global Roaming Operational

TN Mobile Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Jan 30, 2026

No incidents reported today.

Jan 29, 2026

No incidents reported.

Jan 28, 2026

Degraded Performance: SIMcontrol Platform

Resolved - All website issues have now been resolved. If you still experience any issues please contact our support team (support@simcontrol.co.za). We apologies for the inconvenience caused by these intermittent issues.
Jan 28, 11:26 CAT

Update - We are continuing to monitor for any further issues.
Jan 28, 10:35 CAT

Monitoring - Most services are now fully restored. Remaining issues include adding new SIMs to the platform. Our engineers are attending to these.
Jan 28, 10:34 CAT

Update - Most website issues have been resolved. Remaining issues include adding new SIMs and API functionality, as well as manual recharges and balance checks on some SIM types. Our engineers are attending to these.
Jan 28, 09:19 CAT

Identified - Engineers have identified the problem and are presently implementing a fix.
Jan 28, 08:28 CAT

Investigating - We are currently experiencing intermittent issues on the SIMcontrol website. These include adding SIMs, manual balance checks, and assigning payments. Engineers are busy investigating. SIM connectivity is not affected.
Jan 28, 07:56 CAT

Jan 27, 2026

No incidents reported.

Jan 26, 2026

Database and app migration to additional cloud infrastructure

Completed - The scheduled maintenance has been completed.
Jan 26, 22:00 CAT

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 26, 21:00 CAT

Update - We will be undergoing scheduled maintenance during this time.
Jan 21, 15:21 CAT

Scheduled - Please take note of a maintenance window scheduled for the following date and time:

- Date: Monday, 26 January 2026
- Maintenance Window: 21:00 - 03:00 (SAST / GMT+2)

Purpose & Scope Of Works:
Cloud database & app migration to additional cloud infrastructure. This will include hostname redirection.

Connectivity Impact:
No impact on connectivity (private or public APN) is expected.

Other impact:
SIMcontrol application website my be inaccessible for a few minutes as hostnames redirect. Please refresh page.

Every effort will be made to minimise the impact and complete the maintenance as efficiently as possible.
Jan 20, 15:52 CAT

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

Jan 22, 2026

No incidents reported.

Jan 21, 2026

No incidents reported.

Jan 20, 2026

No incidents reported.

Jan 19, 2026

Uganda Data Services Temporary Suspension

Resolved - According to BICS's monitoring and statistics, traffic from Uganda has restored. This incident has been resolved.
Jan 19, 10:17 CAT

Monitoring - A fix has been implemented and we are monitoring the results.
Jan 14, 17:23 CAT

Investigating - Please be informed that, according to the Uganda Communications Commission, data services in Uganda have been temporarily suspended due to election-related procedures.

Unfortunately, the networks have no influence over this situation. We will let you know as soon as new information becomes available on when connections will be restored.
Jan 14, 09:48 CAT

Jan 18, 2026

No incidents reported.

Jan 17, 2026

No incidents reported.

Jan 16, 2026

No incidents reported.